Rachel Willis
Non Exec Director & CEO
With nearly 30 years in human services, I’ve dedicated my career to strengthening governance, empowering leaders, and designing impactful services for society’s most vulnerable—across every stage of life, from birth to end-of-life care.
As a Board Director and C-Suite executive, I understand the critical balance between governance, financial sustainability, and mission-driven service delivery. Executives and CEOs in this sector juggle funding constraints, workforce challenges, complex regulatory landscapes, and evolving community needs—all while ensuring meaningful impact. That’s where I come in.
I specialise in board governance, executive coaching, and strategic advisory—helping leaders and organisations navigate times of change, risk, and transformation. Whether it’s governance oversight, crisis management, or long-term strategic planning, I provide the trusted guidance and practical solutions leaders need. Sometimes, you just need an industry sounding board—someone who understands the pressures at the top. Consider me your ‘phone-a-friend’ for fresh perspectives and problem-solving.
Core Expertise:
✔ Board governance & strategic leadership
✔ Company Secretary expertise in human services
✔ Executive coaching & C-suite advisory
✔ Stakeholder engagement & relationship-building
✔ Crisis management & conflict resolution
✔ Process improvement & program development
✔ Policy & program evaluation
✔ Project Management
✔ Change Management and Business Transformations
✔ Mergers, Acquistions and Sales
I believe in compassionate, ethical, and results-driven leadership. My passion is helping human services leaders and boards navigate complexity, drive impact, and create lasting change.
If you’re looking for an experienced Board Director, CEO, or strategic advisor in human services, I’d love to start a conversation.
