Lyn Bowring

 Non-Executive Director

Passionate about building successful and sustainable organisations in a digital world through customer focus, capability growth and technology competence. I am committed to making a difference and I genuinely believe that anything is possible with the right mindset, people and plan. Experience: Non-Executive Director: Breakthru People Solutions Board Member: Telstra Foundation Philippines Board Member: Melbourne Metro Area Board (Telstra) Council Member: East Ivanhoe PS Director, Retail Sales & Service (NBN), Telstra Director, Strategy & Programs, Global Contact Centres, Telstra Acting Executive Director, Operations/Business Programs, Telstra Enterprise & Government Board Competencies: Developing, communicating and executing strategy • Big picture thinker accustomed to scanning horizons for future opportunities and risks. • Curious and analytical – adept at asking key strategic questions, providing commercial insight and constructively challenging the status quo. • Technology savvy with a focus on understanding trends, opportunities and threats. Ensuring results through rigorous governance approach: • Track record in driving operational discipline, performance measurement and results focus. • Understands customer experience, productivity, and performance drivers, with experience in advocacy, continuous improvement and outsourcing programs. • Appreciation of risk and compliance management - reviewing, communicating and monitoring in highly regulated markets. Influencing for outcomes in complex environments: • Known as a team player, facilitating a collaborative approach to deliver outcomes across multi-faceted stakeholders. • Accustomed to operating in environments with diverse personalities and opinions I pride myself on leaning in to the hard conversations. • Expert in building high performing organisations, I have an authentic leadership style - coaching and challenging to unlock potential. Financial Acumen • Sound knowledge of management and statutory reporting through senior management experience, budget accountability as well as Company Director (AICD) education. Adept at reading, interpreting and monitoring financial performance. Ethics and Integrity • Naturally analytical with a good dose of intuition; I have a proven track record in leaving no stone unturned if things don’t feel right.